FREQUENTLY
ASKED QUESTIONS
About our products
What's
better about Picture This DVDs?
Do you carry movies from manufacturers
other than Picture This?
How do you decide which movies
become Picture This movies?
Why do most of your movies come
from other countries or have points of view unlike the standard "popcorn" movies
I see at our local multiplex?
I've been hearing a lot lately
about movie downloads. What
's the best way to ensure that the movies I buy today I can still
view 20 years from now?
Technical questions
Why does the image look
all squeezed on my TV set?
How do I get the subtitles to appear?
I get a message on my TV screen that my player won’t
play this type of disc. What do I do?
About our products
What's better about
Picture This DVDs?
Almost all of our titles
go out in the Widescreen
format, making them well suited to the new breed of 16:9
televisions. (They still
play on regular 4:3 TVs, too!) Almost
all of our titles include an optional 5.1
audio track giving customers with surround-sound DVD systems
a more enriching experience. (A
standard stereo track is also included). Many of our titles go out with special features like filmmaker
/ actor interviews that
we produce ourselves. All of our titles include trailers for
other Picture This DVDs and theatrical releases. Almost all of our subtitled films make the subtitles
optional,
so persons wishing to view the film in the original language
with no subtitles have the opportunity to do so. All
of our titles include chapter
stops to
facilitate resumption of viewing in households where several
persons share the same DVD player. All of our short film compilations include
a host who
introduces each film, putting it in context with the other films
in the collection. Many of our DVDs have additional subtitles
in French and Spanish,
making them more valuable collectibles.
Do you carry movies
from manufacturers other than Picture This?
No. We
are the publisher/manufacturer of Picture This product and proudly
offer it for sale directly to you. We
believe strongly in each of our titles and do not want to dilute
our product quality by trying to be all things to all people.
How do you decide
which movies become Picture This movies?
Our acquisition
team attends film festivals around the world (Cannes, Berlin,
Sundance, Toronto, etc.) and pursues award-winning, critically
acclaimed, exceptional cinematic fare that touches them emotionally
or aesthetically. Filmmakers
and sales agents also send their submissions directly to the
company.
Why do most of your
movies come from other countries or have points of view unlike
the standard "popcorn" movies I see at our local multiplex?
We started Picture This to provide an alternative
to the filmed entertainment one finds on TV and at the neighborhood
video store. We feel the typical commercial American movie
has been done over and over to the point where only the cast
and director change, but the stories are same ones just reformulated
from 20, 40, 60 years ago. By
digging outside our own borders, we have discovered alternative
points of view and subject matter that we feel enlightens as
it entertains.
I've been hearing a lot lately about
movie downloads. What
's the best way to ensure that the movies I buy today I can
still view 20 years from now?
Buying a tangible format like DVD means
that as technologies advance, you will still have an archival
format of the film. Think back on VCRs. Emerging in the 1970s, these machines still
play VHS tapes today. No
matter what happens to your computer (average life span = 3 years),
a DVD disc will still be playable on a DVD player. And
as new High Definition DVD formats come into being, the new machines
will be backwards-compatible with today 's generation of DVDs,
ensuring seamless playback. At
present, movie downloads are slow and they take up a lot of space
on a computer hard drive. DVDs are much easier to use and collect.
Technical questions
Why does the image look
all squeezed on my TV set?
You need to SET
UP your DVD player to correspond to the type of TV set you are
using with it. You would be surprised
to learn how many people do not know this! Find the SET UP button
on your DVD player remote
control. Select ASPECT RATIO under VIDEO selections and pick “4:3
letterboxed” if you have a standard 4:3 TV set. If you
have a newer, widescreen set, choose “16:9”. This
is very important and should make the image look normal on a
4:3 set. It will be letterboxed but not squeezed. On a widescreen
set, you may need to choose “Full” on your TV remote
control to unsqueeze the image so it fits perfectly on your set.
How do I get the subtitles
to appear?
You need to SET UP the disc by selecting SET
UP from the Picture This DVD main menu. There you can choose which
subtitles or closed-captions you would like to appear. In most
cases, you can also choose none. From this menu you can also select
between regular 2-channel stereo (2.0) or 5.1 Dolby Surround Sound
(5.1)
I get a message on my
TV screen that my player won’t play this type of disc.
What do I do?
Make sure your DVD player is Region 1 designed
for DVDs distributed in North America. If it is, try ejecting the
DVD, taking it out, repositioning it in the machine and trying
again. This will fix most problems of this sort. If the problem
persists, try other DVDs. If they play with no problem, try one
more time. If you still can’t get the disc to play it is
probably the one in 5000 that is defective. You can exchange it
for a new DVD from where you bought it.
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